Help Center

Have a question? We’re here to help! Browse the FAQs below or reach out to our support team.

Contact Us

Got a question or need help with your order?

Reach out to us anytime through the channels below:

📩 Email: support@adventhor.ph
💬 Messenger: m.me/adventhorph
📞 Phone/Viber: +63 917 303 4300
🕘 Hours: Monday–Sunday, 9:00 AM – 8:00 PM

Please allow 3–5 business days for processing return requests once your item arrives at our facility.

Shopping Information

How much is shipping and how long will it take?

Do you ship nationwide?

Is same-day delivery available?

Payment Information

What payment methods do you accept?

Do you charge processing fees for card payments?

Can I use COD (Cash on Delivery)?

Order & Returns

Can I return an item?

Do you cover return shipping fees?

How do I request a return?